Explore Our Decking and Pergolas FAQs
Welcome to our Decking and Pergolas FAQs page! Here, we’ve compiled a list of common questions that clients often ask us about our services, materials, and the process. If you don’t find the information you’re looking for, please don’t hesitate to contact us directly. We’re here to assist you!
Decking FAQ:
We primarily use high-quality, durable materials suitable for the Australian climate. Our choices range from popular hardwoods to more affordable options, always ensuring longevity and aesthetics.
The duration of a decking project varies based on its size and complexity. After our free on-site measure and quote, we can provide a more precise timeframe for your specific project.
Yes, all our decking installations come with a warranty. The length and terms of the warranty vary depending on the materials used and the nature of the project.
Absolutely! We offer guidance on how to maintain your deck to ensure it remains in pristine condition. Additionally, we provide maintenance services upon request.
No, our commitment is to transparency. The quote provided after our on-site measure will encompass all costs associated with your decking project.
Pergolas FAQ:
We utilise a range of materials based on client preferences, budget, and the intended use of the pergola. These can range from timber to metal. Our team will discuss the best options with you during the free on-site measure and quote.
Yes, we offer custom-designed pergolas tailored to fit your specific space and meet your aesthetic preferences.
While we provide guidance on council approvals, clients are generally responsible for obtaining the necessary permissions. However, our team can assist with documentation and any related queries.
We’ll provide you with care instructions tailored to the materials used in your pergola. This ensures longevity and maintains the appearance of your new outdoor feature.
Yes, we provide complimentary lighting with every pergola installation, enhancing the ambiance of your outdoor space.
Can’t find the answer?
If your question isn’t listed here, don’t worry. Our dedicated team is just a call or message away, ready to provide you with the assistance you need. Your vision for the perfect outdoor space is unique, and we’re excited to work with you to bring it to life.
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Get a Free Quote
Every customer is important to us, so we always respond to quote requests within 48 hours (business days). Some requests need a site visit and appraisal, but you can rest assured we’ll be in touch as soon as we can and get things moving.
